Privacy Policy
iMediasport Limited privacy policy
Please read this privacy policy carefully before using this site.
This privacy policy applies to all websites owned and operated by iMediasport Limited (company number 04131640), registered address 22 Chancery Lane, London, WC2A 1LS (“we”, “us”, “our”) including, but not limited to, www.imediagroup.co.uk, www.wondr.org and www.wondrlust.com (our websites).
When you interact with us through our website (or otherwise) you may provide, or we may collect, certain information from which you are personally identifiable (which is referred to as personal data). For the purposes of the General Data Protection Regulation or “GDPR” (and all other laws relating to the use your personal data), we are the “data controller”, meaning that we are responsible for deciding how your personal data is used and more importantly, for keeping your data safe and only using it for legitimate reasons.
We are committed to protecting your privacy and will take all steps necessary to comply with our legal obligations when using your personal data. This Privacy Policy explains how we fulfil this commitment, so please read this carefully.
What information do we collect and what do we use it for?
You may provide us with the following types of personal information when you interact with us (when using our websites or otherwise):
- Identity - first name, surname, country of residence, job title, company details
- Contact - email address, telephone numbers and address
- Profile – your preferences for marketing, other website preferences and feedback on your experiences through reviews and surveys
- Financial – payment card details, billing address, purchase information, payment history
We may collect the following types of information from you when you use our websites (using Cookies or other tracking technologies):
- Usage – information about how you use our websites, including time spent on page, click-throughs, download errors
- Technical – IP address, browser type, hardware type, network and software identifiers, device information, operating system and system configuration
The table below sets out how we use your personal data and our lawful basis for doing so.
Reason why we use your data | What data | Legal ground for using your data |
For internal administration and record keeping purposes | All | Necessary to comply with a legal obligation.Necessary for our legitimate interests (for effective business administration and service provision) |
To process payments which you make through our websites | Identity, Contact, Financial | Performance of a contract with you |
Notify you of changes to our Privacy Policy, our Terms and Conditions or other changes to our services or products | Identity, Contact | Necessary to comply with a legal obligation |
Answer your enquiries which may involve contacting you by post, e-mail or phone | Identity, Contact | Necessary for our legitimate interests (to ensure our customers are informed and satisfied with our services) |
Get in touch with you about relevant events, products and services | Identity, Contact, Profile | Necessary for our legitimate interests (to develop our business, including our events, products and services and to increase our profile)Consent |
Contact you about third party products and services which we believe may be relevant to you or pass your details on to third parties to contact you directly about the same (in each case, only where you have indicated you would like to hear about these) | Identity, Contact, Profile | Consent |
Improve and personalise your experience of our websites by delivering more relevant content and advertising whilst you browse | Identity, Contact, Profile, Usage, Technical | Necessary for our legitimate interests (to develop our business, improve our websites and overall user experience and inform our marketing strategy) |
Administer our websites, including website trouble shooting, testing and analysis and to enable you to participate in interactive features of our website | All | Necessary for our legitimate interests (to ensure that our websites are fully functional and operating in the most effective way for you) |
Verify your identity and detect fraud and security issues | All | Necessary for our legitimate interests (to prevent and detect fraudulent activity, security incidents and criminal activity) |
Give you the opportunity to provide us with feedback through reviews and surveys | Identity, Contact, Profile, Usage, Technical | Necessary for our legitimate interests (to develop our business, promote new products and services, obtain feedback from customers to improve our services) |
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Who do we share your data with?
We share your personal data with third parties to help us deliver our products and services to you in the most effective way possible. These include third parties who assist us with:
- Delivering relevant email marketing (to the extent you have not unsubscribed)
- Our customer reviews and surveys
- Personalising the content on our websites to ensure a tailored user experience
- Delivering relevant targeted and re-targeted advertising to keep you interested
- Detecting fraud or criminal activity
- Other aspects of our service delivery, such as hosting our websites
If we share personal data with third parties, we will ensure that access is limited on a strictly need to know basis and is subject to suitable obligations relating to confidentiality and security. Please note that certain of these third party service providers use cookies or other tracking technologies, which are explained more fully in our Cookies Policy. In addition to the above, we may also be required to share your personal data with third parties if required by law or regulation. In such circumstances, we will make sure that the disclosure is only to the extent required by law or regulation.
Do we send any of your data outside of the EEA?
The European Economic Area or “EEA” is seen to have good data protection standards. As such, we limit the occasions when we may need to send your data outside of the EEA. Where we do, for example, where our service providers are based outside of the EEA, we make sure that your data is still treated fairly and lawfully in all respects (including making sure we have a legal ground for sending your data outside the EEA and putting in place all necessary safeguards for such arrangement). Where relevant, you will have the right to see a copy of any safeguards we put in place for international transfers of your data. Just get in touch with us if you would like to find out more.
How we keep your data secure
We have put in place suitable physical, technical and administrative controls to protect your information. Despite the security measures we implement, please be aware that the transmission of data via the internet is not 100% secure. On such basis, we cannot guarantee the security of the information transmitted to us via the internet and any such transmission is at your own risk.
How long do we keep you data for?
We will retain your personal data only for as long as is strictly necessary for the purposes for which such data was originally collected (as referred to above), and thereafter for such longer period as may be required by law.
Your rights
In certain situations, you are entitled to: (i) access to your personal data; (ii) update your personal data; (iii) erase your personal data; (iv)object to processing of your personal data where we are relying on a legitimate interest; (v) restrict the processing of your personal data; (vi) request the transfer of your personal data to a third party; or (vii) where you have provided your consent to certain of our processing activities, you may withdraw your consent at any time (but please note that we may continue to process such personal data if we have legitimate legal grounds for doing so). Please contact us (using the details below) if you would like to exercise your rights. Please note that you also have a right to complain to the Information Commissioner’s Office if you are concerned about the way we are handling your personal data.
Amending this Privacy Policy
This policy may be amended from time to time. Any such changes will be posted on this page. We will notify you of any significant or material changes by placing a prominent notice on our websites or emailing you (if appropriate).
How to opt-out of marketing
You can opt-out of receiving marketing emails from us at any time either by Contacting Us, amending your Marketing Preferences or by using the opt-out function detailed in the relevant marketing email. Please note that we may still need to send you service notifications by email, such as advising you of updated privacy terms or terms of play.
Contact us
If you would like to discuss anything in this policy or if you want to exercise your rights, please get in touch: Email: info@imediasport.com Please write to us at: iMediasport Limited, Berger House, 38 Berkeley Square, London W1J 5AH, United Kingdom
LAST UPDATED: JUNE 2019